الإصدار 5 - العدد 15 (2026-06-20)

The Role of Cloud Computing in Supporting Business Continuity and Crisis Management (Applied Study: University of Basra)

Dr: Nadia Ihsan Abdul-Sahib

University of Basrah – Iraq

This paper discusses the crucial role of cloud computing in maintaining a business continuity as well as supporting crisis management, and in the present paper, the University of Basrah is used as the example of the high-level academic performance that may be maintained under adverse circumstances. The descriptive-analytical research design was used, and the sample consisted of a purposive sample of 183 institutional leaders and the academic staff and technical personnel of the university. The statistical analysis indicated that the adoption of cloud computing technologies is statistically significant and relates to the improvement of business continuity, and the model accounts for 66.4% of the variation. SaaS has become the most commonly used model, which can be explained by a strong dependence on the easy-to-use education platforms, and PaaS demonstrated a rather low adoption rate, indicating the necessity to create local software. Overall, it can be stated that cloud computing is no longer a technical solution that can be viewed as a strategic necessity in ensuring the security of information assets and the stability of academic and administrative processes in emergency situations. The conclusions support the idea of implementing a Cloud-First strategy and training technical personnel to work in cloud platforms, which will reduce the reliance on third-party products and enhance digital sovereignty.